Employee Handbook

Our Corporate Philosophy

To be the most successful electrical distributor in the market:

• We will constantly deliver legendary service, the type of service and attention that our customers will tell stories about.
• We will strive to achieve the highest volume of sales while diligently working to increase our profit margins.
• We will develop and nurture loyal repeat trade by finding what our customers want and making sure they get it.
• We will continue to reexamine our operations to stay fresh and responsive to our changing market requirements.
• We will hire the most qualified people we can find.

To earn the reputation as the best employer in the area:

• We must firmly believe that only a happy and professional staff can give the level of personal service we demand.
• We must support their development from within and outside our organization.
• We must talk to them, listen to them, learn from them, pay them well, and demand a lot from them.
• We must see the investment in our people as an investment in the future growth and development of our Company.
•  We must believe in a trusting relationship with our staff. In this environment, we can work out most issues together. We cannot imagine a problem that cannot effectively be resolved among ourselves.
•  We must be innovative in the areas of compensation, employee match, rewards, and recognition.
•  We must build fun and lightness into our Company in the interest of our collective mental health and peace of mind.